Thursday, August 15, 2013

I'm Surrounded by Idiots.

I've mentioned this quite a few times before, but people just amaze me. I've mentioned the crazy things people say to my parents at their shop and weird things they say to me on the phone. Recently I've just had a couple of crazies I just have to share!

To preface, I sell internet services for a very, very large and well-known company. Most of my customers are in TX, CA, FL, NY, NJ, DC, PA and the rest of the northeast. And I'm obviously in North Carolina which I very frequently tell them. 

Call One. 

Me: Thanks for calling ***, this is Leslie, how can I help you?
Customer: Uh, yeah. What time does the store close on 1st street? 
Me: Um.. this is the sales department for home services. I don't know your local store's hours. 
Customer: Can you find out? 
Me: Sir, I would recommend calling the local store...
Customer: What's their number?
Me: I'm not sure where you're located so you should probably just Google it. 

Call Two. 

Me: The best part of this deal is that there's no contract but you will have a price guarantee for 12 months. 
Customer: Wait, what?
Me: There's no contract but you will have a price guarantee. 
Customer: What's that?
Me: I'm sorry, I'm not understanding your question.
Customer: What's a price guarantee?
Me: the price will be guaranteed.. uh stay the same for 12 months.

Call Three. 

Me: Ok, can I get your e-mail address?
Customer: I'll spell it. u-r-g-u-r-l-j-i-z-z-y-6-9
Me: Okay, let me make sure I spelled this right. I spell it back. 
Customer: Yes, it's urgurljizzy69

Call Four. 

Customer: Yeah, I was wondering if you guys have service in Raleigh, NC. 
Me: I actually live in NC and we don't have the service here in NC. 
Customer: Well.. I mean I might have it here. 
Me: It's actually not in the state at all. 
Customer: Well will you just check anyway. Here's my address. 
Me: Ok sir, I checked and we don't have service at your address in NC.
Customer: But... this is the capital... 

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Pleas(e) and Carrots said...

I love this and it makes me scared all at the same time haha

Katie said...

That email address...omg!!

Erin LFF said...

hahah OH MY GOSH! We must talk to the same people girl, I kid you not! Sooo many idiots call me week after week and I'm always surprised haha. The best email I got one time was: CLASSY!!!

Anonymous said...

Customer service can be so annoying some days but at least you get an entertaining blog post out of it!

Margaret said...

hahah! Erin told me to come check out your post today because mine was all about working with difficult people!! Just something in the air this week- people are driving me crazy!

Alex[andra] said...

Ah, how frustrating! You must have so much patience to deal with that!

Unknown said...

I work in a call center also and I swear sometimes I just want to say something smart to these people. Lol

Jenna said...

Ugh calls with the general public are the WORST. And love that gif :)

Alyssa said...

Haaaaahahahahaha. Oh my god.

Stephanie said...

OMG I would murder someone!

Mess of Beautiful Chaos ♥ said...

New follower! :)
This post is cracking me up. haha people are really dumb sometimes.

Sami said...

Hahaha this is hilarious! I hate talking to people on the phone like that.

Tori said...

hahaha omg. people like that are the reason retail and customer service jobs suck

Rachel said...

That is a very unfortunate email address she had!

Anonymous said...

I know just how you feel, I used to have a job taking togo orders over the phone at a restaurant, and people are SO stupid.